Orders cannot be cancelled after shipping.

Please log into your account to check the status of your order.

Sending order confirmations can sometimes take up to 2 hours due to high demand. If you have not received your order confirmation email after 2 hours, please contact us here +91-6290656219

If your parcel arrives damaged, please do not accept the delivery. Take clear photos of the package and contact us immediately for assistance.

Please share an uncut unboxing video clearly showing the product, order details, and tracking ID within 48 hours of delivery.

Tracking details are shared via email and WhatsApp.

Once your order is fulfilled, you will receive tracking details via email and WhatsApp. You can also track your order directly on our tracking page.

Please check with neighbors or your local courier office first. If still not found, contact us within 24 hours of delivery status.

Tracking details are shared via email and WhatsApp.

Shipping costs are calculated at checkout based on your destination and order weight.

Yes, international orders may be subject to customs duties, taxes, or import fees. These charges are not included in our prices and are the responsibility of the customer.

* international shipments, including the United States, please note that custom duties, import taxes, tariffs, or additional charges (if applicable) are not borne by us. These charges, if levied by the destination country’s customs authorities, are the responsibility of the customer.

Yes, once your order ships, you’ll receive a tracking number via email.

No. Returns and exchanges are not available for international orders. All international purchases are final.

No. Exchanges are strictly accepted only for unused, unworn, and unwashed products. Products that show signs of use, wear, washing, alteration, or damage will not be eligible for exchange. If a used product is returned, no exchange will be issued.

No. Customised or personalized products are not eligible for exchange under any circumstances.

No. Customised or personalized products are not eligible for exchange under any circumstances.

An unboxing video is mandatory to request an exchange for defective or incorrect items.To request an exchange, please contact us on WhatsApp at +91 62906 56219 within 48 hours of delivery. Kindly share your order ID along with the unboxing video clip for verification.

Yes, if the item is defective or if you received the wrong product exchange is available . Returns and refunds are not available.

An unboxing video is mandatory to request an exchange for defective or incorrect items. The video must be recorded from the moment the package is opened.

We do not offer refunds. We only accept exchanges or issue store credit. No cash or original payment method refunds are available.